Claiming that caring about disabled people means they can’t be disablist
Organisations or business owners will often claim to care passionately about disabled people and say things like:
- Staff members have close personal relationships with disabled people.
- Sharing examples of ‘good deeds’, such as raising money or volunteering for a cause related to disabled people.
- Quoting another disabled person giving testimony that the organisation or individual staff provided good access to them.
- Quoting policies which state good intentions towards disabled people.
We recommend ignoring these statements as they are legally irrelevant to your complaint, and are mostly a distraction and ‘virtue signalling’. A person or organisation can be good in one way and bad in others, have good and less-good staff, or be good on one day and less good on another.